Our policies

Images and descriptions of products and services 

The product image is an image, the actual product may differ from the image. Please refer to the product specifications for the product.

Using Cash back, Promo codes and Coupons

  1. Cashback promos codes may not apply to all products on the site.
  2. Special Coupons must be redeemed within the time frame period and cannot be extended after expiration.
  3. Two offers cannot be combined with a promo code. The Saanvi reserves the right to channel promotional data. The Saanvi reserves the right to cancel promotional codes,
  4. Offers cannot be claimed at theSaanvi.com with a combi national wave, This means the cashback cannot be generated when the promo code is used in the offer.
  5. Cash back amounts are subject to change at the Sannvi’s sole discretion

Shipping Information

  1. At theSaanvi.com, we understand how important it is for you to receive your purchase in good condition and preferably On Time.
  2. Depending on your location, your item will be delivered within 7-15 business days once it leaves our warehouse. All items that are free shipping with minimum order. A non-refundable handling fee of INR Rs 99 /-,
  3. In case in the partial cancellation by the customer the Saanvi reserves the right to charge the minimum handling fee.
  4. If an order is cancelled or lost in transit, the entire order amount including shipping costs will be done refunded.

COD Policy

Cash on delivery services is not offered by the Saanvi

Refund Policy

Return / Exchange is only possible if the product reaches you fully damaged. Any other reasons for the return or exchange of the product will not be taken in by the SAANVI. In cases of damage reporting on receipt, a video of unpacking is a must. Please send the video with your complaint to us in email:

Cancellation Policy

theSaanvi.com reserves the right to cancel any order without the cause if a request is not complied with. The company will ensure timely notice of the order cancellation or an applicable refund. If the customer partially cancels when the total cart value is less than the free shipping amount, theSaanvi.com reserves the right to charge Rs 100/= shipping fee and or as per the minimum shipping charges as listed on the website.

 

Any suggestions, queries, feedback and comments?

Please write to us:  contact.thesaanvi@gmail.com

Or contact us: +91 8122297008